Terms of service

Terms of Service** Welcome to EcoEliteCleaning. These Terms of Service govern your use of our residential cleaning services and the relationship between you and EcoEliteCleaning. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully. **Service Agreement** EcoEliteCleaning offers comprehensive residential cleaning services designed to meet your needs while prioritizing environmental sustainability. Upon booking a service, you enter into a written or electronic agreement that outlines the specific details of the services to be provided, including timing, scope, and costs. Our team is committed to delivering exceptional service as per the agreed terms. Any alterations to the service agreement must be communicated and approved in writing by both parties. **Payment Terms** Payments for our services are due at the time of service completion unless otherwise outlined in the specific service agreement. We accept various forms of payment, including major credit cards and electronic transfers. Invoices not settled within the agreed timeframe may incur late fees or service interruptions until payment is received. We reserve the right to revise our pricing structure with prior notice. **Cancellations and Rescheduling** We understand that schedules can change. If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled time may be subject to a cancellation fee. EcoEliteCleaning reserves the right to modify or cancel appointments under circumstances beyond our control but will strive to provide timely notification. **Liability and Damages** EcoEliteCleaning takes utmost care in executing its services with professional diligence. However, we cannot accept liability for damages arising from circumstances outside our control, such as pre-existing conditions or force majeure events. For any claims regarding services rendered, clients must submit detailed evidence within 48 hours of task completion for consideration. **Privacy Policy** Your privacy is important to us. EcoEliteCleaning is committed to safeguarding the privacy of any personal information shared with us during your use of our services. All data collected is managed in accordance with applicable laws and used solely for business purposes, such as scheduling and billing. By using EcoEliteCleaning’s website and services, you acknowledge that you have read and understood these Terms of Service and agree to abide by them at all times.